AXLE COMMUNICATIONS FZCO
PRIVACY POLICY
This Privacy Policy outlines how we collect, use, share and protect your personal information when you use our services, including our website “https://axle-communications.com.com/”, application, software and marketing services. By using our services, you consent to the practices outlined in this policy. Protecting your privacy is important to us.
In this privacy policy, references, “Axle Communications”, “us”, “we” or “our”, are all references to Axle Communications FZCO.
If you have any queries or concerns about any aspect of this policy or how Axle Communications FZCO handles your information, please email us at info@axle-communications.com.
Information We Collect
We collect personal information from you in various ways. In this section we have elaborated different ways of how we collect your personal information from you and the ways in which that information will be used.
Contact Information:
- This includes your name, email address, phone number and postal address. For example, subscribing our services, filing out the online forms, calling or texting us to enquire about our services.
Demographic Information:
- We may collect data such as age, gender and location for marketing and analytics purposes. For example, survey forms.
Website Usage Information:
- We collect data about how you interact with our website, including your IP address, browser type, device information and access times. Our website also uses cookies, please see our cookie policy below for details.
Marketing and Communication Data:
- If you choose to subscribe to our newsletters or other marketing communications, we may collect data about your preferences and interests.
Client Data:
- If you are a client, we collect information related to our business relationship, including payment and billing information.
Updates on developments and initiatives:
- We may need your contact information to keep you informed about the updates and developments in our business.
How we use your information.
We use the information we collect from you;
- To market our services.
- To respond to your requests and inquiries.
- To inform you about our updated services.
- To analyze and enhance our website and services.
- To personalize marketing communications based on your interests (with your consent).
- For billing, payment processing and other necessary activities.
- To operate, evaluate and improve our business.
- To protect against, identify and prevent fraud and other criminal activity, claims and other liabilities.
Do we share your information with third parties?
We may share your personal information with third parties, affiliates or other group companies to help us process your personal information for the purposes set in privacy policy. under the following circumstances;
Service Providers:
- We may share data with service providers who assist in operating our business and delivering our services. We will ensure that the third parties who receive your personal information are required to keep it confidential.
Legal Compliance:
- We may disclose your information when required by law or to protect our rights and interests or in order to investigate, prevent or take an action regarding suspected or any prohibited activities, including fraud.
How long do we keep your information?
We only keep your personal information as long as we need to, to be able to use it for the reasons given in this Privacy Policy and for as long as it is required by the law.
Children's Privacy
This site is designed for a general audience and is not directed to children under the age of 15. Axle Communications FZCO does not knowingly collect or solicit personal information from children under the age of 15 through this site. If we receive any personal information from a child under the age of 15, we will promptly delete that information from our records.
Your Rights
You have information-related rights, including the right to:
- Access, correct or delete your data
- Withdraw your consent for marketing communications
- Object to the processing of your data
- Request data portability
To exercise these rights or to inquire about your data, please contact us using the information provided in the Contact Information section below.
Data Security
We take the security of your personal information seriously and employ appropriate measures to protect it from unauthorized access or disclosure.
Measures we take to ensure Applications Data Security.
We take several important measures to ensure the security of application data. Here’s an overview of the key steps and practices we employ to protect application data;
Secure Development Practices:
Axle Communications FZCO employs secure coding practices during the development of applications. This includes input validation, output encoding and protection against common vulnerabilities like injection attacks, e.g., SQL injection or XSS.
Code Reviews:
Regular code reviews are conducted to identify and rectify security vulnerabilities, code weaknesses and potential risks in the applications’ codebase.
Authentication and Authorization:
Strong authentication and authorization mechanisms are implemented to ensure that only authorized users can access the application and its data. This includes using multi-factor authentication (MFA) when necessary.
Access Control:
Role-based access control (RBAC) is used to restrict access to sensitive data and application features. Access permissions are granted based on user roles and responsibilities.
Error Handling:
Error handling is implemented to handle exceptions gracefully, without exposing sensitive information in error messages that could be exploited by attackers.
Content Security Policy (CSP):
A Content Security Policy is employed to control the sources of content that can be loaded by the application, mitigating the risks of XSS attacks.
Regular updates:
All application components, including libraries and dependencies, are kept up-to-date with the latest security patches to fix known vulnerabilities.
Data Backup and Recovery:
Data is regularly backed up and the restoration process is tested to ensure data can be recovered in the event of data loss.
Third-Party Libraries and Components:
We at Axle Communications FZCO, assesses the security of third-party libraries and components used in applications and ensures they are kept up-to-date.
Secure Communication:
Secure communication protocols and encryption are used for data transmission within the application and between the application and clients.
Regular Security Training:
The development team receives regular security training to stay informed about the latest security threats and best practices.
Vendor Security Assessment:
The security measures of third-party vendors and services integrated into the applications are assessed.
Documentation and Security Policies:
Security practices and policies are documented and made available to the development team, ensuring that all developers adhere to these policies.
These measures collectively help us to maintain a strong data security and protect application data from potential threats and vulnerabilities. Data security is an ongoing effort and we continuously monitor, update and strengthen its security practices to adapt to evolving threats and challenges.
Cookies
We use cookies and tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
What are Cookies?
- Cookies are small pieces of data that websites store on your computer, when you visit the website. They serve various purposes, such as remembering user preferences, improving user experience and helping websites gather information about their visitors. Cookies are created by a web browser when you visit a website are stored on your device’s hard drive.
There are various types of cookies;
Session Cookies
- These are transient cookies that are erased when you close your browser. They are used to track your browsing actions during a single browsing session and to assist websites in recognizing you when as you navigate across pages.
Persistent Cookies
- Unlike session cookies, persistent cookies remain on your device or computer even after the browser is closed. They keep track of your choices and settings for future visits.
First-Party Cookies
- These are determined by a website that is being visited by the user, often used to remember your login information or preferences. The website displayed in the URL window e.g. https://axle-communications.com.com/
Third-Party Cookies
- These are set by domains other than the one being visited by the user. These are often used for tracking and advertising purposes.
Cookies play a crucial role in enhancing user experience on the internet, but concerns about privacy and data security have led to increased scrutiny and regulatory measures in some regions. Users can often manage and control cookie preferences through their browser settings, allowing them to accept, reject or delete cookies. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.
Changes to this Privacy Policy
We reserve the right to revise this privacy policy at any time to ensure that it is up-to-date. Significant changes will be communicated through our website or other channels. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any queries, concerns or requests about how we use your personal information, please let us know by contacting us at:
- Axle Communications FZCO Pakistan (Pvt.) Limited
- Location: Office No. 20226-001, Building No. A-2 IFZA Business Park, Dubai Silicon Oasis, Dubai, P.O Box No. 454045 United Arab Emirates
- Email address: info@axle-communication.com
- Phone: 00971 4285662 & 00971 043394944
